image alt
456

Related Luxury Rentals Commitment

Our long-established commitment to service, safety and transparency have proven invaluable in facing recent challenges due to SARS-CoV-2, the virus that causes Covid-19. Our network and deep resources have enabled us to provide uninterrupted service and uniquely increase our capabilities to maintain the best-in-class experience our residents expect.

Related Luxury Rentals is proud to build on a reputation for life-enriching services and benefits with the following newly-enhanced protocols focused on optimizing the health and safety of our residents, staff and guests. 

Through a partnership with Mount Sinai* and following guidance from federal, state and local public health agencies, and with input from our own in-house experts, these protocols will be continually reassessed, updated and communicated. We appreciate everyone’s cooperation in helping to maintain a healthy and safe environment within their Related residence.

 

*Mount Sinai guidance applicable to New York City properties. 

Explore Related Rentals

What We're Doing

test
 
Additional Cleaning Staff

Additional team members focused on surface sanitation.

 

test
 
EPA Listed Disenfectants

All public spaces, especially high-touch areas like elevators and restrooms, are frequently disinfected with EPA-listed products specifically indicated for use against SARS-CoV-2.

 

test
 
Cleaning Strategies by Surface Type

Specific tools are utilized as part of normal cleaning practices for surfaces known to be particularly receptive to SARS-CoV-2.

 

test
 
Additional Specialty Cleaning

Fitness clubs, common areas, work and amenity spaces are being disinfected more frequently, with adjusted hours to allow for daily detailed cleaning.

 

test
 
Touchless Hand Sanitizer

Aromatic Aesop blends will be available at select high-touch areas at each property.

 

test
 
Increased Air Purification

In addition to HEPFA grade air filters in all common area systems, outdoor air ventilation is increased whenever possible.

 

test
 
Employee Health Monitoring

All building staff will be assessed daily for presenting symptoms. Clear and concise escalation protocols will be used when there is any confirmed case in a residential building, respecting the need for privacy while keeping the health and safety of our residents, guests and workers paramount.

 

test
 
Staff Training

All building staff is equipped to ensure social distancing and management of all Covid-19 protocols, receiving updated training as information evolves.

 

 

test
 
Elevators

Elevators will have nanotech buttons, which utilize mineral nano-crystals powered by light to create powerful cleaning through oxidation reaction. Clear signage and floor decals guide best practice use of elevators, allowing for a maximum capacity of 4 people/animals per ride.

 

test
 
Delivery

Contact-free stations and Related App notifications are available to expedite food delivery. Self-service package lockers and in-home package placement are available to limit interactions surrounding package delivery.

 

test
 
Garages

Before exiting resident vehicles, attendants are directed to thoroughly wipe the steering wheel and door handles. To-go sanitizer kits are provided to resident parkers upon request. Visitors have the option to pay by text for parking in the building.

 

test
 
Protective Wear

Building technicians will wear booties, gloves and appropriate face covering for all service calls. Prior to entering a residence, technicians will ask if everyone is healthy. If a resident is ill, the appointment will be rescheduled, unless it is an emergency.